Privacy Policy

At Genfity, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (genfity.com) and use our services.

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials and authentication information
• Payment and billing information
• Communications with us (customer service inquiries, feedback)
• Professional information relevant to our services

Usage Information

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Log data and analytics information
• Cookies and similar tracking technologies

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing transactions and payments
• Communicating with you about services, updates, and support
• Improving our services and user experience
• Ensuring security and preventing fraud
• Complying with legal obligations
• Marketing and promotional communications (with your consent)

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in providing our services
• Payment Processors: For processing transactions and payments
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset transfers
• With Your Consent: When you explicitly agree to the sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Secure data storage and backup procedures

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected] or+62 813-7089-9911.

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.